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Frequently asked questions
Delivery • Free pickup available. Delivery and installation fees vary depending on the region and site accessibility.
Not Included • Electrical work • Base preparation • On-site installation
A level base is required (concrete, deck, patio, or compacted gravel). Electrical connections must be completed by a licensed electrician.
Our saunas are covered by a 2-year limited warranty against manufacturing defects on the structure and components. This warranty does not cover normal wear and tear, damage caused by improper use, incorrect installation, or lack of maintenance.
We offer both electric and wood-burning heaters. Customers can choose the option that fits their needs, and we’re always happy to recommend the right power or stove size based on the sauna model and how they plan to use it.
Electric saunas require a dedicated 240-volt circuit. Electrical work is not included and must be completed by a licensed electrician in accordance with applicable codes.
Some models offer customization options, such as heater power, window configuration, interior layout, and exterior finishes. Availability and pricing may vary.
Still have questions?
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